Product Operations Executive
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Job Detail
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Industry
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Career Level Experienced (Non-Manager)
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Experience 1-3 years
Job Description
• Oversee day-to-day operations across three platforms: Auto Merchant, Referrals, and Service Center• Follow through with clients on all active cases and requests across all products• Act as the first point of contact for tech-related issues and escalate to the dev team when needed• Ensure smooth user experience and issue resolution across all three apps• Track open tickets and client feedback and report weekly
