Track shipments, proactively resolve delays, and communicate status updates to stakeholders in a timely manner.Support the implementation of digital tools and systems to enhance operational visibility and efficiency.Prepare and maintain accurate documentation related to shipments, inventory, and compliance requirements.Collaborate with cross-functional teams to resolve escalations and ensure customer satisfaction.Generate regular performance reports and present key findings to management.Monitor and manage real-time supply chain activities, ensuring optimal performance across all logistics functionsCoordinate with various stakeholders, including suppliers, carriers, and internal teams to align on operational goalsUtilize advanced analytics and reporting tools to identify trends, issues, and opportunities for process improvementLead incident management efforts, swiftly addressing disruptions in the supply chain to minimize impact on service levelsEnsure compliance with safety and regulatory requirements across all operationsDevelop and maintain standard operating procedures (SOPs) to ensure consistency and efficiency in operations