Welcome and assist visitors in a professional and courteous manner. Answer, screen, and direct incoming phone calls appropriately. Respond to visitor inquiries and provide accurate information. Maintain the reception area and common areas in a clean and organized manner. Receive, sort, and distribute daily mail, deliveries, and shipments. Maintain records of visitors, calls, and office activities. Operate office equipment including printers, scanners, photocopiers, and computers. Monitor office supplies inventory and coordinate replenishment when needed. Provide administrative and clerical support as assigned. Organize and maintain filing systems and ensure proper documentation of records.