Call Center (German - French)
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Job Detail
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Industry
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Career Level Entry Level
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Experience 1-3 years
Job Description
German & French Call Center Agent with experience in GDS systems to join our team.As a Call Center Agent, you will be responsible for handling customer inquiries, managing flight bookings, and providing high-quality support to clients in both German and French languages.Responsibilities:Handle inbound and outbound customer calls professionallyAssist customers with flight bookings, cancellations, and modificationsUse GDS systems (e.g., Amadeus) for ticketing and reservationsProvide accurate information about travel services and policiesResolve customer complaints efficiently and ensure customer satisfactionMaintain proper documentation of customer interactions
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