Lead, supervise, and motivate the telesales team to achieve daily and monthly sales targets.Monitor team performance and provide continuous coaching and feedback.Conduct regular performance evaluations and one-on-one sessions.Ensure adherence to company policies, quality standards, and operational procedures.Handle escalated customer issues and support agents in closing sales effectively.Prepare daily, weekly, and monthly sales reports.Analyze sales data and identify opportunities for improvement.Coordinate with training and quality teams to enhance team performance.Maintain high levels of productivity, attendance, and engagement within the team.Support recruitment, onboarding, and training of new telesales agents.Ensure excellent customer experience and service quality during sales interactions.