Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages, etc., and distribute themPrepare outgoing mail by drafting correspondence, securing parcels, etc.Check, sort, and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and files