Telesales Agent
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Job Detail
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Industry
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Career Level Entry Level
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Experience 0-2 years
Job Description
Convert leads and inquiries into confirmed appointments.Schedule patient appointments directly on the hospital system according to clinic availability.Ensure accurate booking details (doctor, specialty, date, time, package type).Send confirmation messages and follow up to reduce no-show rate.Monitor daily booking targets and ensure achievement.Track no-shows and conduct follow-up calls to rebook patients.