Deliver a premium and personalized customer experience aligned with Palma’s brand standardsAchieve and exceed individual and store sales targetsBuild strong relationships with customers to encourage loyalty and repeat businessMaintain deep knowledge of products, collections, and brand storyAssist customers with styling advice and product recommendationsHandle transactions accurately through the POS systemMaintain store presentation, visual merchandising, and cleanliness at all timesSupport stock management, including receiving, tagging, and replenishmentStay updated on promotions, campaigns, and new arrivalsCollaborate with the team to ensure smooth daily operations