Works on the day-to-day operations.Communicate with UPA end user customers direct.It's better to have experience on UPA work process from Receipts issuance till payment transfer stage.Includes overseeing and directing the company's administrative processes and procedures.Ensuring efficiency and compliance with policies.Responsible for managing projects, budgets, resources, and customers orders.Reports to the head of operation and works closely with the operational team and the customers.Detect ways to improve customer experiences.Enhance operational processes and procedures for maximum efficiency while maintaining qualitystandards.Customer interference and negotiation skills.