After Sales Engineer
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Job Detail
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Industry
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Career Level Experienced (Non-Manager)
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Experience 1-2 years
Job Description
▪️ Follow up on LV/MV panel projects from production through delivery and handover to clients.▪️ Coordinate with internal departments to ensure project timelines, technical requirements, and quality standards are achieved.▪️ Review client requirements and confirm that manufactured panels meet the approved specifications.▪️ Support the after-sales process, including troubleshooting and resolving technical issues after delivery or installation.▪️ Work closely with a team of 4 technicians to complete panel-related tasks and ensure proper operation.▪️ Conduct technical inspections, testing, and verification of panels before and after delivery when needed.▪️ Ensure all work complies with safety, quality, and company standards.Communicate effectively with clients regarding project updates, technical clarifications, and issue resolution.▪️ Identify root causes of problems and coordinate corrective actions with relevant teams.▪️ Prepare technical reports, service feedback, and follow-up documentation.
