Direct visitors to the appropriate departments or staffAnswer and route incoming phone callsHandle general inquiries about real estate projects (locations, schedules, contact details)Administrative DutiesSchedule and coordinate appointments and meetingsMaintain visitor logs and client recordsReceive and distribute mail and packagesOrganize, file, and maintain documentsEnter data into systems (CRM, Excel, or internal databases)Sales & Marketing SupportCoordinate client meetings with the sales teamDistribute brochures, project profiles, and floor plansFollow up on client requests and forward them to the relevant departmentAssist in organizing real estate events and exhibitionsOffice & Operational SupportMaintain a clean and organized reception areaEnsure availability of office supplies and refreshmentsFollow company policies and maintain a professional