Regularly monitor customer accounts to ensure timely collection of dues under the direct supervision of the Senior Accountant.Communicate with customers via phone calls and emails to follow up on overdue payments.Send balance confirmations and account statements to customers and ensure their receipt.Review discrepancies in customer accounts and coordinate with the Finance Department to resolve them.Build and maintain strong professional relationships with customers to support collection processes.Archive all correspondences and confirmations in an organized manner.Use accounting systems to update and track collection data accurately.Experience in a supermarket environment, including handling invoices and daily collections