Job Overview:We are looking for a highly experienced Flight Ticketing Supervisor to lead our ticketing operations within a fast-paced tourism environment. This role is ideal for a hands-on professional who can manage complex bookings while supervising and guiding a team to ensure efficiency, accuracy, and excellent customer service. Key Responsibilities:Supervise daily ticketing and reservation operations to ensure smooth workflowHandle complex flight bookings, reissues, cancellations, and refundsManage travel arrangements end-to-end, ensuring high service qualityMonitor team performance and provide coaching and support when neededEnsure compliance with airline policies, procedures, and fare rulesCoordinate with airlines, suppliers, and internal teams to resolve issues Maintain accuracy in all ticketing transactions and reportingSupport sales efforts and upselling opportunities when applicable