Secure Delivery Management: Oversee the distribution of high-value items, coordinating with armored services and specialized security personnel to ensure shipments are protected until they reach the final merchant or client.Team Leadership: Manage and train a specialized team of delivery associates, ensuring all staff adhere to strict quality, safety, and confidentiality guidelines.Operational Optimization: Design and monitor daily routes using GPS tracking and route optimization software to reduce delivery times and mitigate risks associated with urban congestion.Performance Monitoring: Track Key Performance Indicators (KPIs) such as On Time & Delivered in Full (OTIF), cost per vehicle, and SLA success ratios.Compliance & Documentation: Ensure all shipments comply with local and international regulations, including customs laws in Egypt and across the GCC, and maintain accurate records in ERP systems like SAP or Oracle.Risk Mitigation: Collaborate with finance and legal teams on insurance coverage for precious metals and implement "fool-proof" procedures to prevent loss or theft during transit.