Respond to patient inquiries professionally via phone and provide accurate information.Schedule appointments for patients with physicians and coordinate alternative appointments in case of cancellations.Complete and process required documentation for corporate/insurance patients and ensure proper authorization and validation.Operate the electronic patient queuing system to organize and manage patient flow.Enter and update patient data accurately in the system after clinic hours.Assist and guide patients through hospital procedures to ensure a seamless experience.Handle clinic bookings efficiently while maintaining high standards of patient service.