B2B Customer Success & Onboarding - Part Time (Remote)
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Job Detail
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Industry
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Career Level Experienced (Non-Manager)
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Experience 3-7 years
Job Description
Role OverviewYou will be responsible for onboarding, supporting users, collecting feedback, and driving productadoption.Key Responsibilities• Follow up with incoming leads "No Cold Calls", through (Calls, WhatsApp, Messenger, forms)• Onboard merchants and help them start using the platform• Support users and solve issues• Collect feedback, bugs, and feature requests• Track and report insights to the team