Customer Communication: Maintain written and verbal communication with both domestic and international customers in English (primarily) and Turkish.Collection and Sample Tracking: Monitor sample production processes during collection preparation and present them for customer approval.Material Research: Conduct research for fabrics and accessories to ensure timely procurement of materials necessary for production.Costing & marketing : Prepare costing  and negotiating it with customers to finalise ordersOrder Process Management: Receive customer requests, create order forms, and coordinate with production Planning, using mainly cıstomer ERP and PLM systems.Production and Shipping Follow-up: Verify planing and product quality on the production lines and ensure timely shipment by monitoring delivery schedules.