Handling tour bookings from start to finish including itinerary creations , tour quotations, Services reservations and Invoice preparation. Offering tour solutions based on clients requirements.Negotiating and closing deals with agents , Hotels and service providers. Dealing efficiently with guests.Sourcing products and destinations to meet customers’ demand.Taking part in planning, developing and implementing organisation policies and goals.Taking part in familiarisation visits to new destinations to gather information on issues and amenities of interest to customers.Dealing with Hotel Booking systems Locally and internationally.Handling customers  complaints on ground and reporting to Management.Dealing with Hotel Booking systems Locally and internationally.