Customer Service Specialist – Maintenance Support
Note:Don't supply any employers with your credit card, money transfers, or banking information for visas, exams, or any other purposes. It is not allowed for any employer to charge candidates for any purpose.
Job Detail
-
Industry
-
Career Level Entry Level
-
Experience 1-3 years
Job Description
Receive and respond to customer inquiries (calls, emails, CRM).Register service requests and complaints accurately.Coordinate maintenance visits and schedules.Follow up on open cases until closure.Provide basic troubleshooting and solutions.Escalate complex technical issues.Maintain proper documentation of all interactions.